Hyreus is currently recruiting an experienced Sales Administrator to join a busy team within the heating and building services sector, based in Dublin.
This is an excellent opportunity for an organised and customer-focused administrator with experience in sales support, ideally within heating, plumbing, building services or a related industry. The successful candidate will work closely with customers and internal teams including sales, finance, warehousing and supply chain to ensure customer requirements are handled efficiently and orders are delivered on time.
Responsibilities
Respond to customer enquiries and quotation requests by phone and email, acting as a key point of contact for domestic heating requirements.
Provide sales administration and support to the heating sales and trade counter teams.
Process customer orders, update internal systems and track orders through to completion.
Liaise with suppliers regarding pricing, availability and lead times.
Maintain accurate customer records and information across company systems.
Build and maintain strong customer relationships through professional and responsive service.
Work closely with finance, warehousing, supply chain and other internal teams to ensure customer requirements are met.
Assist with general administration and other duties as required to support the wider team.
The Ideal Candidate
Minimum 2–3 years’ experience in a relevant sales administration or customer service role, ideally within heating, plumbing, building services or a related industry.
Good knowledge of heating and plumbing products, parts and accessories would be advantageous.
Strong customer service, communication and interpersonal skills, with excellent attention to detail and accuracy.
Well organised with the ability to manage multiple priorities and meet tight deadlines in a busy environment.
Confident IT skills and experience working with customer and order management systems.
A proactive and flexible approach, with the ability to work effectively as part of a team and support wider business requirements.